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Find a Location

Buyback Boss has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Buyback Boss

      450 N 54th St Ste 4 Chandler, AZ 85226-2529

      BBB Accredited Business
    • Buyback Boss

      1515 W University Dr Ste 101 Tempe, AZ 85281-3279

      BBB Accredited Business

    Business ProfileforBuyback Boss

    Electronics Recycling
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.59/5stars

    Average of 189 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers refurbished electronics. 

    Products & Services

    iPhones, iPads, Samsung , Apple Watch

    Business Details

    This is a multi-location business.

    Find a Location

    Buyback Boss has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Buyback Boss

        450 N 54th St Ste 4 Chandler, AZ 85226-2529

        BBB Accredited Business
      • Buyback Boss

        1515 W University Dr Ste 101 Tempe, AZ 85281-3279

        BBB Accredited Business
      Location of This Business
      450 N 54th St Ste 4, Chandler, AZ 85226-2529
      BBB File Opened:
      9/19/2014
      Years in Business:
      10
      Business Started:
      4/25/2014
      Business Incorporated:
      1/29/2014
      Accredited Since:
      9/22/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      18
      Business Management
      • Mr. Jack Wight, Owner
      • Ms. Brittany Yee, Chief of Staff
      Contact Information

      Principal

      • Mr. Jack Wight, Owner
      • Ms. Brittany Yee, Chief of Staff

      Customer Contact

      • Mr. Jack Wight, Owner
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      The phone can only be activated by ATT, once the original owner fulfills their contractual agreement; the seller misled me by saying the phone could be activated under an ATT contract. That is not the case.
      Read More

      Customer Reviews

      189 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert H

      5 stars

      07/18/2024

      Great company to ship your old phone too. I shipped a OnePlus **************************************** a higher payout than what was originally quoted!The process was simple and easy. If you wanted to give your old phone away for some quick cash. Go with this company!

      Buyback Boss Response

      07/19/2024

      Hi ******, Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future. Thank you!Buyback Boss Support Team

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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