Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Solidarity Healthshare has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSolidarity Healthshare

            Health Sharing Ministries
            BBB accredited business

            Current Alerts For This Business

            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaints concerning that the business is not reimbursing consumers for services paid. Consumers also state they are being sent to collections and having to pay out of pocket due to the lack of response from the business. On March 20, 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of June 24, 2024, the business responded to BBB's letter outlining the pattern of complaints with their plans to eliminate the pattern by enhancing member communication strategy, including revised content and increased frequency of messaging to aid members in navigating healthcare cost-sharing, with a particular focus on education aimed at underscoring the differences between health insurance and healthcare cost-sharing (which is not insurance). BBB continues to closely monitor the complaints concerning this business and their effort to improve and reduce future customer complaints.

            Contact Information

            4500 S Lakeshore Dr

            Tempe, AZ 85282-7052

            Visit Website
            Email this Business
            (844) 313-4999

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.13/5

            Average of 87 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            180 complaints closed in last 3 years

            108 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessNR

            Accredited Since: 1/29/2018

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers health cost sharing services.

            Business Details

            Location of This Business
            4500 S Lakeshore Dr, Tempe, AZ 85282-7052
            Email this Business
            BBB File Opened:
            1/29/2018
            Years in Business:
            12
            Business Started:
            6/23/2012
            Accredited Since:
            1/29/2018
            Alternate Business Name
            • Melita Christian Fellowship Hospital Aid Plan
            Business Management
            • Mr. Christopher L Faddis, President
            • Mr. Bradley L Hahn, Director/Secretary
            • Mr. Harry Antram, Director
            • Mr. Kris Kaniski, Director
            • Mr. Mervin Mast, Director
            • Dr. John Oertle, Chief Medical Officer
            Contact Information

            Principal

            • Dr. John Oertle, Chief Medical Officer

            Customer Contact

            • Mr. Christopher L Faddis, President
            • Dr. John Oertle, Chief Medical Officer
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            180 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/26/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I am writing to urgently address a series of issues encountered during our membership with Solidarity Healthshare. We are currently facing the threat of being sent to collections due to Solidaritys failure to pay medical bills, despite having met our annual unshared amount (deductible).We withdrew our membership from Solidarity on March 31, 2024, after our medical providers refused to work with Solidarity due to ongoing non-payment issues.The following details outline our two most urgent bills:June 14, 2023: My sons, **** and ***********************, underwent ear tube placement and adenoid removal with ******************** ENT at Park Place Surgical Hospital while we were members of Solidarity.June 13, 2023: We paid $2,128.72 for the pre-op appointment with ******************** ENT, covering the remainder of our annual deductible. Solidarity was responsible for the remaining surgery costs at ***********July 10, 2024: Over a year later, we received bills from ********** for $3,524.77 for ********************* and $3,523.92 for ***********************, indicating Solidaritys failure to pay for over a year.July 18, 2024: I contacted Solidarity, and they confirmed the bill was processed but could not provide a payment date. Park Place refused to hold the account due to their history of issues with Solidaritys payment failures. We were advised to pay the bill by August 9, 2024, or risk being sent to collections.July 19, 2024: In a phone call with Solidarity representative ******, I was informed that no payment date could be provided, and the advice was to let the bills go to collections with the hope of requesting a hold from collections before it impacts our credit.This prompted us to request an audit from Solidarity outlining outstanding bills. This audit has revealed a significant number of unpaid bills dating back to 2022, further highlighting the persistent issues with Solidaritys payment practices.The situation has become untenable. We urgently seek accountability from Solidarity.
            Read More
            Read 179 More Complaints

            Customer Reviews

            87 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Diane R

            06/02/2024

            Solidarity Health Share is HORRIBLE!! As I read the other reviews, i can ditto them all. The stories are the same as mine. Solidarity takes your monthly dues, but does not pay your bills. Yes, I've been down the same road many times with their famous 3 way calling to the providers, but to no avail. Yes, I've been sent to collections. And yes, i have to pay my own bills to prevent further collections. Yes, my deductible (unshared amount, as they call it) has been met, but that's as fat as they will process any of my bills. I pay my monthly *********** deductible, then they ignore me. They are getting rich while they steal from us. Very dishonest, greedy operation! How grossly sad they use a Religious theme to drawer good people in!
            Read 86 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.