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Find a Location

Lavender Landscape has 1 locations, listed below.

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    Business ProfileforLavender Landscape

    Landscape Architect
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers residential hardscape and design services. 

    Business Details

    Location of This Business
    48 W Vera Ln, Tempe, AZ 85284-3913
    BBB File Opened:
    11/13/2019
    Years in Business:
    6
    Business Started:
    4/18/2018
    Business Incorporated:
    5/16/2019
    Accredited Since:
    11/13/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Lavender Landscape Design Co LLC
    Business Management
    • Mrs. Haley Anne Tew, Owner
    Contact Information

    Principal

    • Mrs. Haley Anne Tew, Owner

    Customer Contact

    • Mrs. Haley Anne Tew, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Perry C

    1 star

    08/06/2024

    My husband and I own multiple properties and have done 5 full landscape projects with local landscapers. We decided to try lavender landscape for our personal home, we expected a more "elevated experience" considering it was X times the cost of our normal teams.Unfortunately, from day 1 the sales team lied every single step of the way. We interviewed 6 companies the first of May and told each team "our number 1 goal is for this project to be done by mid July due to an event at our home." 4/6 of the teams said they wouldn't be able to kick off the project for 6 weeks. Ok great, Thanks for the honesty!Lavender sales guy laughed when I told him that and said "we can start right away and this is a simple project with sod and trees only." I have in writing how he re-iterated this MULTIPLE times. We paid and moved forwarded. well... come **** and nothing has been started and I am finding myself reaching out daily to get a response from anyone. We had paid a TON of money at that point and couldn't even get a start date. I even reached out to their "care" team who totally brushed it off and said they would follow up with ZERO follow up.Once they finally started.. IN MID JULY... it had been a mess. I reminded the team OVER AND OVER about our event and they kept re-assuring me the project would be done. By the day of our event, our home was a full demolition and it wasn't even safe for people to walk around. We had to lay cardboard from the street to ensure people wouldn't get hurt. Its now August and the project is still not finished and we don't have a day or any idea of when it will be. They continue to request our final payment even though they have NOT finished and our driveway is TRASHED with paint. I emailed the accounting team 3+ times with zero reply. The sales team is dishonest and just "want to make a sale." I wouldn't wish this experience on anyone. Especially for the price you pay to work with them. DO NOT HIRE THIS TEAM!!!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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