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Find a Location

The Appliance Repair Men has 56 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Appliance Repair Men

      111 W 6th St Apt 505 Tempe, AZ 85281-4061

    • The Appliance Repair Men

      240 S Phelps Dr Apache Jct, AZ 85120-6715

    • The Appliance Repair Men

      PO Box 858 Tempe, AZ 85280-0858

    • The Appliance Repair Men

      1619 N Dysart Rd Ste 105 Avondale, AZ 85392-1200

    • The Appliance Repair Men

      1000 E Main St Cherryville, NC 28021-3620

    Business ProfileforThe Appliance Repair Men

    Major Appliance Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    48 complaints closed in last 3 years

    23 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers appliances repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    The Appliance Repair Men has 56 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Appliance Repair Men

        111 W 6th St Apt 505 Tempe, AZ 85281-4061

      • The Appliance Repair Men

        240 S Phelps Dr Apache Jct, AZ 85120-6715

      • The Appliance Repair Men

        PO Box 858 Tempe, AZ 85280-0858

      • The Appliance Repair Men

        1619 N Dysart Rd Ste 105 Avondale, AZ 85392-1200

      • The Appliance Repair Men

        1000 E Main St Cherryville, NC 28021-3620

      Headquarters
      111 W 6th St Apt 505, Tempe, AZ 85281-4061
      BBB File Opened:
      2/9/2012
      Years in Business:
      12
      Business Started:
      7/30/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Lansdale Appliance Repair
      • Avondale Appliance Repair
      • Apache Junction Appliance Repair
      Business Management
      • Mr. James Allen Mansperger Jr., Owner
      Contact Information

      Principal

      • Mr. James Allen Mansperger Jr., Owner

      Customer Contact

      • Mr. James Allen Mansperger Jr., Owner
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      48 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On May 7, 2024 I called The Appliance Repair Man, they would send out a technician between 4 and 6 the service fee was $70. I gave them my CC to pay.They no call no showed. I called them and they gave me a lame excuse but would be here between 10 and 12. They no called no showed again. I called back they said 30 minutes then a homeless looking guy showed up with a screwdriver and an ohm meter. He poked one lead of the meter near some wires and told me it was the $880 control board. He did the he same thing with the dishwasher and told me they do not make the control board anymore. Both the ** dishwasher and hood vent are only 5 years old. He was sweating profusely and could not get out of there fast enough. I ask where is the control board on the stove vent and he pointed up the shaft. I know from watching UTube videos that it is located under the side panel. I called the company and asked if they were a joke and they refunded $30 of the $70. This was a huge waste of my time and I believe that they make a living on Service Fees.

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aleta P.

      1 star

      06/19/2024

      I called for a repairman for my dryer. Got a call back. Was told that it would be $69.99 charge that would be used toward re pair. Was given a window of arrival 10:00 to 1:00. The technician arrived past the window for arrival. Did not get out of his vehicle for 10 minutes, and looked at my dryer. Gave me a price for the replacement part and his labor to the tune of $277.00. Thoroughly disgusted with the scam. He brought no tools and did nothing more than take a photo of the dryer serial number. Wasted MY time and absconded with $69.99 of my money. For NO SERVICE ! Are curse words allowed? Because I have a few choice ones. Negative one stars...

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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