Business ProfileforAstroFlipping

I spoke with salesperson ****************** multiple times during the month of April regarding Astroflipping's policy to refund downpayment monies if I was not comfortable with the Astroflipping contract and wanted my down payment monies refunded to original payment. I was reassured by ******* on multiple occasions that after I received the Docusign contract (which per company policy could only be viewed after the down payment of $739 was received) that if I was not comfortable with it, a full refund of $739 would be sent back to me with no issues. I submitted the $739 down payment on April 24th, and subsequently did not feel comfortable with the contract sent in Docusign and DID NOT SIGN. However, ******* did not respond to any of my multiple attempts to contact him for refund (phone calls and email) instead his colleague ************** called me back, however ***** has not facilitated my refund and subsequently stopped responding to my multiple attempts to contact him. No contract was signed and therefore the company still needs to issue my refund as promised. Its hugely disappointing that *********************, who advocates for transparency and honesty in business, would permit such nefarious practices.