ComplaintsforJust 2 Remodel, LLC
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 26, 2023 demolition began on a new shower for my hallway bath. I had a written estimate along with a signed contract and $1500.00 in materials in my garage from Floor and Decor that the owner of Just 2 Remodel instructed me to purchase. Half way thru the demolition the owner of Just to Remodel arrived at my home and informed me that I would be responsible to pay his plumber separate. I told him paying his plumber separate was not in the estimate or in the contract. ***** said he thought we talked about it and yes I have to pay him myself. We went back and for a little while. He then told me the cost would be about $250 to $300 and left. The next morning the plumber arrived and when I asked how much for his work today, he said ***** pays him. I suggested he call his boss and after their conversation he told me my charge would be $450. ***** and I had a big discussion about this later that day but I got no where. ***** did admit perhaps he should start putting it in his estimates. The plumber had to return again at the end of the project to install the fixtures and he charged me again. This time $124.34. I told ***** the owner of Just 2 Remodel at my final walkthrough that as far as I am concerned he breached our contract to the amount of $574.34 cents. What he did was no right. The shower is beautiful, but to charge me almost $600 after demolition had already begun is not appropriate. He could not get out of my driveway fast enough. This company is not honorable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.