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ComplaintsforSpeedway Antique Mall
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/09/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Horrible management, and rude employees. They claim to not allow outside drinks (which I’ve brought in over 10 times in the last year and never been told anything). They say because people spill/leave trash, but they sell drinks inside their store! Pretty counter productive and a great way to lose sales! “Grown adults can’t clean up after themselves” was a direct quote from the manager right before she cussed me out and hung up on me. I called back only to be hung up on right after they answered the phone….then I proceeded to call back 4 more times with no answer, when someone different finally did answer the phone he threatened me, saying I was harassing them via telephone, when I was the one cussed out and hung up on, Shows their character for sure! If they don’t want drinks spilled or trash left then don’t sell them in your store or allow outside drinks. Common sense to me, but they way the manager handled the situation was so horrible, no respect for people. This place needs new management or proper customer service training.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.