ComplaintsforA Different Association Management, LLC
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Complaint Details
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Initial Complaint
12/15/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
HoA is responsible for maintaining and repairing roof. No maintenance has been reported and eventually my roof started leaking even after the company this management has hired "repaired" it and they are refusing to take accountability for their negligence. Deleting work order notes I had made about the situation to appear as if homeowner is the responsible for leaks. Refused to provide residents with any information regarding roof maintenance and will fine them if they even try to do it themselves. They harass the contractors who have been hired by my insurance. Harass families when children are playing outside and threatening CPS is watching them. Raising HoA dues and giving additional "special assessment" fee when they refuse to give information to the homeowners about it and why it is even necessary after raising the fees for the second time in one year. I pay over $400 in HoA dues and my roof collapsed which is what this is supposed to cover. Now they try to tell me it's my fault when they hired a carpentry company to fix a roof who is under qualified to do the work.Business response
12/15/2022
The HOA and the board of directors at the HOA is who would approve a refund. **** *** is the management company, and we cannot refund any monies without approval from the board of directors. Please refer the customer to the HOA board. She can contact them directly.
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Contact Information
516 E Fort Lowell Rd
Tucson, AZ 85705-3965
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.