ComplaintsforBill Nelson's Auto Service & Diagnostic Center
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Complaint Details
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Initial Complaint
12/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bills Automotive installed a used engine incorrectly into 2008 Hyundai Santa Fe. Please see all 6 receipts attached. The motor is not lined up correctly when installed and is causing a lot of damage to the vehicle. The vehicle was gifted to me on 03/24/23. I took it to Mikey's Auto on 03/28/23 because the AC did not work, they inspected it. See attachment to show A/C compressor is not in line with pulleys. Per The Thorns who paid to have the motor installed, the A/C worked for about a month after the new motor was installed. Per Mikeys Auto instructions, I was informed to take it back to Bill's Auto. I spoke with a gentleman who said he could not assist me because the car is in my name and no longer belongs to the Throns. The company was sold and not called Bill's Automotive. The motor was used from ABC Auto and was installed by Bill's Auto. The vehicle is not able to have the AC working correctly. Please tell me who/how I can get the engine corrected.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.