Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

KT Nails has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KT Nails

      3720 W Ina Rd # 122 Tucson, AZ 85741-2090

    Business ProfileforKT Nails

    Beauty Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3720 W Ina Rd # 122, Tucson, AZ 85741-2090
    BBB File Opened:
    8/31/2017
    Business Management
    • Mr. Bill Nguyen, Owner
    Contact Information

    Principal

    • Mr. Bill Nguyen, Owner

    Customer Contact

    • Mr. Bill Nguyen, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted the salon on September 6th to make an appointment for September 22nd to get my daughter and myself nails done and a pedicure. At first the woman on the phone refused to give me prices and I told her that I would not make an appointment without prices I was told for the two sets of nails and a pedicure it would be $110. On the day of the appointment I decided not to get the pedicure and just have the two sets of nails done which should have been $70. My daughter sat down in the first lady's chair and explained everything that we were wanting done as this was the only woman that appeared to speak English. A few minutes into the appointment another lady walked into the salon and the lady told us that she had to take that lady over us even though we had appointments and we would have to sit and wait for someone else. And a few minutes to other people came along and told us to sit in a couple of chairs and someone would be short with a shortly. A few minutes later a husband and wife showed up and neither appeared to speak much English and started working on our nails we have tried explaining several times what we wanted done but they didn't appear to understand us. When we try to ask pricing we got multiple responses and really couldn't get them to give us an answer because they kept trying to get us to do different things we let them know that we wanted acrylic nails not white tipped and that we were wanting the tips hand-painted wedding colors. That is not at all what we got we got nothing at all that we asked for and when it came time to pay instead of the $70 that we were quoted the bill was now $85. When I asked why the change in price I was told that it was $45 a person well if that is the case it should have been $90 not 85. The merchant was unwilling to honor the price list which was sitting next to the cash register and I pointed out and basically told me I would pay that amount or have the police called on me
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Southern Arizona

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.