ComplaintsforSmart Alarm
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Complaint Details
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Initial Complaint
07/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Constant robo calls from them even though I am on the do not call registry and I have asked them several times not to call me.Initial Complaint
06/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On average I have received 3 phone calls a day for the past 4 months. I have asked numerous times to be placed on the do not call lists and still receive the calls. They are spoofing phone numbers so the caller id does not show up as spam but rather someone else’s name. Such as “kindred healthcare” or someone’s full name.Initial Complaint
02/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
For the past several years five to be exact they have called me at times several times per day, and at least several times per week each time I tell them to stop calling me and to take me off their list. This never happens sometimes I even recognize the person‘s voice who is calling me, if you say anything like don’t call me again they hang up on you. They never take you off the list they use a different phone number each time they call which I find strange several times I’ve called that number back and a person will answer and say I don’t know what you’re talking about because I’ve never called you, so they are obviously cloning phone numbers this is relentless .Initial Complaint
01/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Smart alarms called me several times today, with their automated system and then gets me to a real person who sounds like they are from India. I gave them fake information because they won’t stop calling after I told them several times to stop. Tonight, they threaten to come and beat me up. They kept trying to get my name and listed several people whom I know. They told me they were going to knock my teeth out and sexually assault me. They then looked up my social security number. They call from many different numbers. I don’t know how to file charges as they are always calling from a different number.Initial Complaint
01/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I keep receiving calls from ***** from smart alarms. I speak with some one to stop calling and they hang up, But today the guy called me a f in a hole.. and hung up. and that is it. I want them to stop calling me. I have my number on the do not call list.. but they still call.....Initial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Smart Alarms calls multiple times per day and when i ask to be removed from their calling list they hang up and their robodialer calls me right back. I sometimes get 8-10 calls per day from them from random numbers in my area and outside my area. Please help make this stop.Initial Complaint
11/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
The company has been calling daily for many months. Now it has gone to twice a day. I had asked to not be contacted and they continue.Initial Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company calls my home no less than 6 times a day! I have asked a few tiomes to take my number off their list and they continue to call. Sometimes it's a recording of Ally from Smart Alarm other times it is various men that sound like they are calling from India. I need and want these calls to STOP!Initial Complaint
10/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I receive phone calls three times four times a day from Ellie with Smart Alarms to the point that it is harassment. Please help stop this invasion of my home.Initial Complaint
09/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company continues to call me. Several times a day and will not stop. I've asked to be taken off their calling list, but it doesn't matter. They just keep calling. I live in Costa Rica. I couldn't take advantage of an alarm from them anyway. They are calling on a USA IP phone. Is there any way to get them to stop?
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Customer Complaints Summary
30 total complaints in the last 3 years.
17 complaints closed in the last 12 months.