6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Aaron A
1 star06/27/2024
Found their business online and thought they would be great but soon after I stayed with their business services they showed their true colors I spend 2500$ on a 5 yr ceramic coat just for them month's later to send me a text message advising me they will no longer provide services to me or honor their insurance that I paid for with my 5 yr ceramic coat they blocked my phone number and also took services away from my father who was very generous with them and staff members..Review from Kenneth G
5 stars12/07/2023
********, at Cool Auto, does a fantastic job of giving information and services which relate to your vehicles for protection from a variety of incidents which can occur to your vehicle!The services can be applied to both the inside and outside of your vehicle!The pricing is fantastic, and so is the actual time needed to do the work for you!I HIGHLY RECOMMEND HER BUSINESS AND HER WORKERS FOR YOUR USE OF THEIR SERVICES!!!
Cool Auto Detail Response
12/11/2023
Thank you so much *** for taking the time to leave us such a kind review here on BBB. We are always so happy to see you and your wife here at Cool Auto. Coming in for annual maintenances for Ceramic Coating and other important details are key to keeping a vehicle maintained and in great condition. We are so glad that you are so good about staying on top of this, and that you continue to use Cool Auto for all your vehicle needs. We look forward to seeing you again next time. Again, thank you so much ***.Review from Rosalie W
5 stars12/07/2023
Had both cars fully detailed and glad we did. It was an excellent job and we would highly recommend them!Cool Auto Detail Response
12/11/2023
Thank you for taking the time to leave us a review on BBB. We are glad that we could get both of your vehicles detailed for you. It's always nice to get your vehicle a nice spa day to have it feeling refreshed and like new again. We hope to see you again in the future, and hope you have a wonderful Holiday Season. Thank you,Cool Auto Team.Review from Jeanette T
5 stars11/03/2023
Hands down Cool Auto Detail is the best in town! I highly recommend getting your vehicle ceramic coated to protect it from the desert heat! We’ve been customers of theirs for over a decade and will only trust Cool Auto!Cool Auto Detail Response
03/04/2024
Good afternoon ********, We hope you are enjoying your new ****** Forester, it is just a beauiful green! We want to thank you for your years of loyality to Cool Auto Detail. Clients like YOU are a rarity. It is so kind that you gave us a 5 star review and such wonderful feedback. We look forward to seeing you again soon. Have a beatiful week!The Cool Auto TeamReview from Rohit B
5 stars10/27/2023
Ceramic coating is fabulous work they put on the cars. Staff is amazing and they take genuine care of customers. They are so good at their job to make the customer experience so great. I would recommend this place if anyone wants to get their car detailed.Cool Auto Detail Response
12/11/2023
Thank you so much for the kind review and recommendation! Word to mouth is one of the best ways a small business can grow, so we appreciate every word. We are happy to hear that you are satisfied with your service, and we hope to see you again in the future. Remember it is important to keep your vehicle maintained for longer lasting health of the vehicle. Again, thank you so much for taking the time to leave is a review on BBB,The Cool Auto Team.Review from Nancy C
5 stars07/24/2023
Auto Detail in ******. I don't use anyone else. ********* and her staff are very meticulous. I recommend Cool Auto for not only detailing but also their Ceramic Coatings.Cool Auto Detail Response
12/11/2023
Thank you, *****, for taking the time to leave us a review on BBB. It's always a pleasure to see you. We appreciate your feedback and the mention of our Ceramic Coating. We truly love our clients expression when they see their newly ceramic coated vehicle after it has been finished. There is nothing better than a satisfied client. We always put our clients best interest at heart and do whatever we can to help them protect their vehicles from the harmful elements of *******. Thank you again,The Cool Auto Team.
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