Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On May 23, 2018, Eagle Eye Rare Coins agreed to purchase my husband's coin collection for $169,650. Last payment that I received from Eagle eye was July 2, 2020. At this time, he stills owes $79,650. Repeated attempts to receive additional payments has only resulted in repeated promises of checks to be sent but never received. Last communication dated July 21, 2023, **** promised to send me $5000 monthly starting in August 2023 until the debt is paid off. It is now September 1, 2023 and I have NOT received any money nor have I heard from him. To add insult to injury, he also owes my husband, who passed away April 21, 2016 $15,525, which he claims he doesn't owe ,but I have no record of receiving payment from him - which I can have verified thru my credit union. I have tried to be patient, especially during the Covid crisis, but my patience has run out. I am almost 70 years old and would like to have this money repaid - I don't even want to think of how much I have lost in interest because of his poor business management.Customer response
09/08/2023
Message: I have heard from the business and received a check from them.- - as I stated in an e-mail sent to you on 9-2-23 at 5:38pm EST. I consider the case TEMPORARILY closed - as I do not trust him to honor his obligation to the end.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.