ComplaintsforBursey & Associates, P.C.

• Initial Complaint

  01/10/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I hired a lawyer at HN law to settle a judgement lien with Midland funding. I received a satisfaction of judgement and release from the ***** ** ***** attorney at Bursey and Associates which was dated Nov. 13, 2023 and as of today date the have not recorded with it with maricopa county recorder. They keep telling my lawyer *** ******* when he calls them, emails them faxed them that they are going to do it. It's been over 50 days since I paid them and they are reguired by state law to record the lien release with 30 day of settlement.

  Business response

  01/22/2024

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly.  This matter has been addressed directly with the consumer and we will continue to work with the consumer.

  Customer response

  01/24/2024

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 21114865, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  **** ****
  
   
  

• Initial Complaint

  06/10/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  We got some documents from this Firm. Buses and Associates. They’re trying to take us to court for a debt settlement that happened in 2020. During COVID. They have been harassing and sending papers to us. There was a relief of pause for credit payments during the pandemic. Anyways, my collection/dispute has been DROPPED. It’s no longer on my credit report and they still continue to harass me, and now my husband. We’ve contacted them several times by PHONE, email and Even FAX. Now they’re stating that we missed a hearing for court when we never got any communication or papers with a court date from them. Ive been reading the reviews for this firm. Everyone is saying they are crooks and scammers. They still harass you after you pay them the outstanding balance. I’m on a disability fixed income and I told them they won’t win the case. They still are harassing us. They gave us a default judgment, and they’re charging us for court fees when we’ve never been to court yet. These people are gonna be reported to the attorney general.

  Business response

  06/20/2023

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly.  This matter has been addressed directly with the consumer and we will continue to work with the consumer.

  Customer response

  06/21/2023

  There is no “federal pursuant law” for you to respond to my complaint. I have called and emailed this business, not LAW FIRM. They still went to court and got a default judgment behind my back. They cannot garnish my wages, I am on a FIXED social security disability income, and if they do so this violate section 207 of the SSA ACT. That is a federal punishment. 

  Business response

  06/26/2023

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly. If the consumer has additional questions regarding this matter, we encourage them to contact our office at 520-529-3600 with account specific questions that can be addressed directly with them.

• Initial Complaint

  04/06/2023

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  This company attempted contact via phone to my husband's phone number then mine. The people who answered our phones were relatives who would not provide any information to "Claudia". We suspect the attempt to contact me is regarding Cox Communications having billed past 11-19-21 shut off date they did not take note of even after phone verification of shut off date. I have already previously contacted BBB over 1 yr ago in regard to Cox Communications illegal & fraudulent charge past billing date & return of Cox Communications property on 11-19-21 with written statement from the relative who turned in Cox Communications property. Included on original request was 1) remove fraudulent charges 2) stop contacting regarding fraudulent charges 3) do NOT send this fraudulent charge to collections. We left Tucson, Az. on 11-19-21 with no debt to any business, as we paid ALL closing bills in December 2021. We will NOT pay any fraudulent charges by Cox Communications or any other company trying to collect on a fraudulent charge/debt. We will not tolerate any calls/emails/texts from this collection company and will file suit against this collection company if they wrongfully put debt to effect either my husband's or my credit scores. We have no problem contacting Phoenix, Az. AG office to pursue legal action against this company.

  Business response

  04/17/2023

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly. This matter has been addressed directly with the consumer and we will continue to work with the consumer.

  Customer response

  04/20/2023

       The response from the business is false. I have not spoken with the business at all. I am not in ANY agreement with the business. As I have not spoken with anyone from the business, they are unable to make an agreement with me of any kind. 

  Business response

  04/28/2023

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly. If the consumer has additional questions regarding this matter, we encourage her to contact our office at 520-529-3600 with account specific questions that can be addressed directly with her.  

  Customer response

  05/05/2023

       I do not accept the response from the business due to there being no valid collections item for them to collect on or not speak to BBB regarding. The business is attempting to stonewall progress on my complaint with BBB due to their wreckless claim of a debt to claim on to begin with. 

• Initial Complaint

  04/13/2022

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  This place has harassed where I live and has harassed my employer. after reading other reviews this place is run by crooks and unethical would be an understatement for a law firm. I demand to have this whole case against me be dropped and let me resolve it with the institute that went to them in the first place and be refunded all the money they've taken from my wages.

  Business response

  04/23/2022

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly.  This consumer will receive a written response from our office within the next 7 days to address this matter. We will continue to work with the consumer as needed to resolve this matter. 

• Initial Complaint

  03/23/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  This law firm keeps contacting me over a debt my EX-WIFE. Last time I contacted them I told them she was deceased and told them I would send them a copy of the Death certificate to show. On top of that I never once received court papers over this and if I did I would had went to court and showed all documents that she is dead and this went to court after we divorced.

  Business response

  04/01/2022

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly.  This matter has been addressed directly with the consumer and we will continue to work with the consumer.

• Initial Complaint

  08/12/2021

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Bursey and Associate served documents to an address I hadn't lived at in over a year. A non-english speaking female signed for the documents and Bursey determined she was my wife, representing this in open court obtaining a judgement against me without ever making contact with me. I am a woman who is married to my husband and have no idea who this person is. I have been paying them and my bank account was hacked so I missed a payment and contacted them to notify them. I logged on to their website and made an offer of $1000 to settle my account in addition to the $1000 I have already paid them. They said they didn't get the offer and just took me off of my payment plan due to a "missed" payment. I called them again and asked about the offer, to which I was told they would only settle for $2970.00 on a $3070.00 account and denied my offer. She then told me if I could find a way to get more money they would come down to $2700. The original debt was $1200.

  Business response

  08/18/2021

  Please be advised that pursuant to federal law we are unable to provide you with any information on the consumer's account, especially since it is your intention to post it publicly.  This consumer will receive a written response from our office within the next 7 days to address this matter. We will continue to work with the consumer as needed to resolve this matter. 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩