![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforDesert Sun Customs & Restoration, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired this company to remodel my bathroom, walk in closet and paint the exterior of my home They contracted out another company to paint the exterior and did not finish the bathroom. I complained to the Arizona Registrar of Contractors and now this company has a CITATION against them. I paid them $8,276.87 for the closet on 10/25/2023, because they had done such a horrible job with the exterior of my home and did not finish the bathroom, I told them that I did not want them to do my closet and asked for a refund in February of this year. I have asked several times and as of this date 3/27/2024 they have not issued me a refund. I want return of my monies that they have sine 10/2023, I honestly do not believe that they ever ordered the materials for my closet.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.