ComplaintsforCaring Transitions of Southern Arizona
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Complaint Details
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Initial Complaint
05/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
We purchased an item from them on April 5, 2024. We were told that we would receive the item no later than four weeks from purchase. It is now May 6, 2024, and we still have not received the item. We would like a refund. Invoice number 2772968582.Business response
05/06/2024
It is true that our shipping department is running behind our normal 2-3 week timeline due to the increase in shipping requests for our online business. In the last month, we have hired two additional people for our shipping department and have reached out to every shipping customer notifying them of our shipping delays. We are sorry that Mr Parks has used this forum to notify us of his concern as we have been very very responsive to clients who have reached out to us directly. We will follow up with Mr Parks.Customer response
05/11/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 21673622, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Don Parks
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Contact Information
6178 E Speedway Blvd
Tucson, AZ 85712-5127
Business hours
Today,Closed
MMonday | 8:00 AM - 4:00 PM |
---|---|
TTuesday | 8:00 AM - 4:00 PM |
WWednesday | 8:00 AM - 4:00 PM |
ThThursday | 8:00 AM - 4:00 PM |
FFriday | 8:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.