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Complaint Details
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Initial Complaint
03/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
To Whom It May Concern, This is my second letter of complain about paying for an optometrist exam and eyeglasses 7/18/2023. The first complaint was sent out earlier this month, shortly after March 2. The 2023 exam did not assess or correct for the double vision problem I was experiencing. I mentioned this to the optometrist, but he did not evaluate for this. How do I know this? I went to another optometrist, James Fabricant, at EyeGlass World on Oracle. He did evaluate for this problem: see the documents, He also prescribed glasses which successfully addressed this problem. I would like a refund for my 2023 expenses ($cost of eye exam and cost of glasses) at Fashion Eye since the service was inaccurate and caused me to continue with double vision from July 2023 to early March this year. This was a hardship because it affected my driving, my ability to see my students and grade their materials when I taught, and because every time I watched TV, the screen was double. I HAVE 2 ADDITIONAL DOCUMENTS BUT YOUR PROGRAM WILL NOT LET ME SEND THEM. EACH IS ONE PAGECustomer response
03/29/2024
This issue was resolved today.
Anne
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Contact Information
6159 E Broadway Blvd
Tucson, AZ 85711-4028
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.