Customer ReviewsforChuze Fitness

Been working out there for a couple of years, they have a new management. I wanted to put a medical freezer due to my asthma that I have not been able to work out since November of 2023. They wanted a doctor's note from me which it would have cost me over $100 to see my doctor for a note, got a hold of customer service they refuse to call me. They only e mail, Still waiting for a call back. So I had to go and cancel my membership and pay an extra $41 considering they already took out for the month of December.

Very mismanaged! Staff is prejudiced and overall discriminatory. I'm disabled and on social security but have been able to do a lot of core work in this gym for The last 5 years allowing me a much better quality of life. However I have seen the staff far from fair and impartial picking favorites well the others are bullied and suffered. They may notations that were incorrect, unfair and discriminatory in my file along with other members over the years and so they could justify terminating a membership at any time. None of these notations were ever brought up or discussed with myself or anyone before being inked let alone a decision being made. As I have told their corporate office my concern here is that it could happen to anyone let alone me unjustly and willfully with no repercussion. A year or two after raising this concern what happens, my membership is terminated when I was disrespected by a potential new member and called them on it. For some reason I was the rude bad guy after 5 years plus of patronage. Again this is very one-sided and no notations were made about all the positive contributions I made which are numerous and can't be listed in this small space. Too many other options for the same price without condoning this inappropriate management and behavior by staff on down