![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCheri's Desert Harvest
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On December 18, 2021 I have purchased some items from Cheris Desert Harvest! Total I paid is $60.05. After about a month passed, I have not received anything from Cheris, no contact, no tracking, and no delivery! I was refunded only $36.25 for products ONLY on January 7, 2022! They have pocketed $23.80 for shipping charges!! Not good! Since I have not received anything, I deserve my hard earned money back for shipping as well that I did not get!! Not only for products! I would like my $23.80 back, no reason for this company to hold my money hostage! Not to mention, phone was not picked up and email was not answered! So I am having trouble reaching out with this company that i placed an online order for. Invoice ID was: WC-3060 Which this reference should help them out. I would like my $23.80 for shipping back, you did not ship anything.. Refund for products only is not enough... I paid for shipping too and you did not ship, at this point I consider this theft and will take any case further. You have no proof of shipping or tracking number!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.