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Complaint Details
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Initial Complaint
11/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The Garage Center applied epoxy coating to my garage floor and front entry on/around March of 2018. The price paid was $1,560 and we were given a 10-year warranty. We were initially very pleased with the installation. Less than a year ago, parts of the garage coating and front entry coating surfaces became dull and started deteriorating. I called and talked to Al on 7/26, 8/25, and 10/11. On each occasion, he promised to send "Frank" out to repair the issues. Nothing happened. No one has contacted us.Business response
07/24/2023
We will take care of this.Customer response
08/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 16148663, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
George Mower
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Contact Information
1870 W Prince Rd STE 65
Tucson, AZ 85705-2971
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.