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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Contractor failed to return calls, or reply to text messages. Work has never been completed and improperly installed roof jack caused damages. Very poor quality of work that was done; painting, drywall, brick. Poor quality of plumbing materials used.Business response
03/07/2023
I just recently received some pictures from this customer and saw that he appears to have had a leak.
Other complaints he may have are news to me. When we left his home, he was totally satisfied and very happy.
I will contact him and see what can be done to remedy his complaints.
Customer response
03/29/2023
The business would not respond to my text messages or calls. I still have the texts and phone records. Improperly installed roof jack caused leak. Never completed brick work around woodstove. Poor texture and paint work. Poor quality of workmanship.Business response
03/30/2023
We have not been allowed back to see or correct any work. Homeowner has called ROC and there will be a meeting this month to discuss.
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Contact Information
7289 S Via Boca del Mar
Tucson, AZ 85756-8360
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.