ComplaintsforGranite & Quartz LLC
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Complaint Details
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Initial Complaint
05/07/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hector Medina of Granite and Quartz did a quartz shower install for us. He was paid and did a very good job with the installation. There was about 3/4 of a slab of quartz left over. He and I agreed to have him cut and polish the remaining quartz for $100. This agreement occured mid-March. Three times Mr. Medina said he was going to deliver the quartz and three time he did not show up. He had some excuse each time. Not being in a hurry, I was very patient and understanding and assumed he would eventually deliver. After the third failure to deliver I called Mr. Medina and indicated to him that while I was patient and understanding it was getting old and I wanted my quartz returned to me. He hung up on me! He no longer would answer my calls nor return emails. I indicated to him I wanted my property returned to my or I would file a complaint. I waited a week and no contact from him.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.