Business ProfileforBluespan Wireless LLC

I signed a contract with bluespan wireless internet company back in December 13th of 2022 and it has been nothing but a horrible experience. I have been a patient costumer willing to work with them when it came to troubleshooting with them once over the phone and in person three times, and nothing was fixed long term. If they fixed something it was temporarily and then we were back with the same problem a few days later. I explained my frustration to them and they want to continue trouble shooting with the same approach that hasn't gotten them any results. I run a business from home and I can't afford to keep going back and forth with them because I'm losing money and time. I spoke to the manager and asked him If it was possible to end my contract without changing me because its not fair since I'm not getting what I'm paying for, and he said no. They already charged me $989.91 fee to terminate the conract which I think is unfair because I have not been given good service at all. The Internet still doesn't work and they pretty much pulled money out my account with out of my consent. I don't think it's fair that I have to pay a fee to end my contact. On the contrary I shouldn't have to pay since they have not provided the service they said I was going to get from the beginning. I can't tell you how many times they were rude and we're quicky to get off the phone. I'm one among many costumers who are complaining about the way bluespan runs their business. I did some research and they have a lot of bad reviews I just don't know if they have gone to the extend of filing a complain with you guys. Someone needs to look into this and hold these types of business accountable. I willing to take this to court if need to be because I'm not the only one being take advantage here.