Business ProfileforJim Click Jeep

I purchased a new Jeep wrangler mid Oct of 2023. Within the 1st two weeks the vehicle had some electrical issues related to the infotainment center and the light controls. After numerous attempts to get it into service I finally got it a service appointment for 11/28/23. While the vehicle was in service I tried to reach out to the service advisor a couple times for updates but never got a call back, I didn't even know how long they intended to keep the vehicle. I reached out to the sales manger and he told me the service manager would contact me but no calls, no updates. 2 days later I picked up the vehicle I asked the service advisor what was found. I was told that they had to send in the info they gathered for diagnostics. More time passed and no calls from anyone at Jeep. I left my service advisor a couple messages, none were returned. Last message left on 12/18/23 and was never returned. After this I went into the service dept and waited 30 min to speak with the service manager. When he came out to speak with me he told me I had 30 seconds because he was on his way to the restroom. I told him I'd be happy to wait til after so we could have a conversation about the vehicle and the lack of communication about the repair. He declined talking to me any further so I left. On 1/03/24 I reached back out to the sales manger and informed him that I still have no information or call back from when my vehicle was in service from 11/28-11/29. He did not respond to my message so I messaged him again on 1/09/24 and let him know I still have not heard back from anyone at Jeep and I'd like to get refunded for the service for life cost that was applied to the sticker price of the car. He did not respond again so I called the Jim Click complaint line and was told they would pay for one service at another dealership. I asked to please just refund 1/2 of the service for life ($1000) because I do not feel my vehicle is in good hand when at that dealership. My request was denied.