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Find a Location

Truly Nolen of America, Inc. has 45 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Truly Nolen of America, Inc.

      432 S Williams Blvd Tucson, AZ 85711-4488

    • Truly Nolen of America, Inc.

      3620 E Speedway Blvd Ste 105 Tucson, AZ 85716-4018

    • Truly Nolen of America, Inc.

      19193 S Alpha Ave Ste A Green Valley, AZ 85614-4989

    • Truly Nolen of America, Inc.

      6185 N Travel Center Dr Tucson, AZ 85741-3275

    • Truly Nolen of America, Inc.

      200 Myer Dr # A Sierra Vista, AZ 85635-2503

    Business ProfileforTruly Nolen of America, Inc.

    Pest Control Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Truly Nolen of America, Inc. has 45 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Truly Nolen of America, Inc.

        432 S Williams Blvd Tucson, AZ 85711-4488

      • Truly Nolen of America, Inc.

        3620 E Speedway Blvd Ste 105 Tucson, AZ 85716-4018

      • Truly Nolen of America, Inc.

        19193 S Alpha Ave Ste A Green Valley, AZ 85614-4989

      • Truly Nolen of America, Inc.

        6185 N Travel Center Dr Tucson, AZ 85741-3275

      • Truly Nolen of America, Inc.

        200 Myer Dr # A Sierra Vista, AZ 85635-2503

      Headquarters
      432 S Williams Blvd, Tucson, AZ 85711-4488
      BBB File Opened:
      5/1/1990
      Years in Business:
      69
      Business Started:
      6/1/1955
      Business Started Locally:
      6/1/1955
      Business Incorporated:
      6/29/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 4020 for this business, issued by Office of Pest Management

      These agencies may include:

      Office of Pest Management

      9535 E Doubletree Ranch Rd

      Scottsdale AZ 85258

      (800) 223-0618

      https://www.sb.state.az.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Truly Nolen Exterminating
      • Truly Nolen Pest Control
      Business Management
      • Ms. Michelle Nolen-Senner, Director of Marketing
      • Ms. Kathy Hartung, Executive Assistant
      • Mr. Desi Rodriguez, District Manager
      • Ms. Misty Atkinson, Supervisor
      • Ms. Darlene Cohen, Vice President
      • Mr. Justin Bellet, Vice President
      • Mr. Christopher Maher, Vice President
      • Mr. Matthew Wild, Complaint Handler
      Contact Information

      Customer Contact

      • Ms. Kathy Hartung, Executive Assistant
      • Mr. Matthew Wild, Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (520) 322-4015
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On 6/18/2024 I was scheduled to have my. Anual termite inspection done I'd requested a time between 12 noon and 12.30pm also a call before they arrived letting me know they were on their way and again Truly Nolan managed to mess everything up they turned up at 9am and sent me an email telling me the work had been done so I called the office BIG MISTAKE out of all of my 45 years in business I've NEVER EVER experienced such a DISGRACEFUL ATTITUDE from a so called CUSTOMER SERVICE representative absolutely awful I've spent hours now trying to report this agent to corporate offices but that's almost impossible to do no one at Truly Nolan seems to care . Well let me tell you I've no idea if this work was carried out or not they're supposed to be coming back hopefully not with the same attitude as the customer care agent in the office ....DISGRACEFUL !!!
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James M

      1 star

      02/27/2024

      They came out to do an inspection for a refinancing, which costs around 150 dollars then they wanted another 25 dollars to receive a copy if the inspection report. Will not be using again, it's *** ke buying a coke then paying for the receipt.

      Truly Nolen of America, Inc. Response

      03/06/2024

      Our branch manager attempted to speak with the customer to apologize for the confusion and to gather additional information. We have been unable to connect.However, our branch manager sent the requested Wood Destroying Infestation Report, which the customer paid $125 on March 4th. The additional $25 charge mentioned in the review is not standard practice and it is this that we were hoping to discuss with the customer to gain a better understanding of what created the confusion.

      Local BBB

      BBB Serving Southern Arizona

      BBB Reports On

      BBB reports on known marketplace practices.

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