ComplaintsforFamily Pet Services
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Complaint Details
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Initial Complaint
01/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
SIGNED FOR A PRIVATE CREMATION ON 10/27/2023 FOR MY DOG PLAEH AND WAS GIVEN BACK ALMOST 1 LB OF ASHES AND MY DOG WEIGHED 77 LBS AT DEATH SO I SHOULD HAVE GOTTEN BACK NEAR 2.7 LBS OF ASHES. WAS GIVEN THESE IN A BAGGIE CUT IN HALF WITH A WONDER BREAD TIE CLOSURE. THESE ASHES HAD CAT TEETH AND REVISION NUMBER IN THEM AND I WOULD LIKE SOME ASWERS. I HAVE RECORDED CONVERSATIONS THAT I HAD WITH THE VET AND ALSO THE CREMATORY. I WOULD LIKE TO KNOW WHY THEY USE THEIR 489K HOUSE IN VAIL AS THEIR BUSINESS ADDRESS WHEN THEY ARE LOCATED ON RANDOLPH. I WOULD ALSO LIKE TO KNOW HOW THEY LOOK AT THEMSELVES IN THE MIRROR EVERYDAY KNOWING THEY DO THIS TO PEOPLE WHO ARE ALREADY GRIEVING. UPON INVESTIGATING ONLINE MY BELIEF IS THAT THE ANIMAL THAT I WAS GIVEN BACK WAS MICROCHIPPED AND MY DOG WAS NOT
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.