Business ProfileforWestern States Home Services

PLEASE READ!!! Tuesday 3/28/23 ******************* came to my house to perform the annual maintenance on my AC unit, and sold me on having my AC unit sealed. 4/14/23 ******************************* and ******************************* came to my house to perform the seal. Minutes prior to their visit I was in my bedroom and I have a jewelry box with a chain/cross in it. I also had a heating pad on my dresser, and I decided to roll up the heating pad and place it on top of the chain to conceal it. As the workers finished, I started vacuuming the dry wall dust in the carpet. As I was in my room, I moved the heating pad and noticed my chain was gone. I walked downstairs and confronted both ****** and ******* and they told me they did not take it. They emptied out the pockets of their jeans inside out and it wasnt there, and they told me I could search their vans. I searched their vans, went through their trash etc. In these vans there are 50+ bins, thousands of a/c components, etc. It would be impossible to find it. I know when something is stolen, its gone. They could put it in their shoe, sock, underwear, etc. The thief will empty their pockets and send you on a wild goose chase. I was so upset considering that I saw the chain just hours before and it was something my dad have given me. After they left I called the office and spoke to their GM (********** believe) and asked if any other customers had reported theft from ****** or *******. He mentioned that he had known ******* for 5 years and he has known ****** for 1 year but has known his mom for a while. After this phone call, I called *****'s cell phone. He was upset this had happened to me, and decided to call both ******* and ******. They both denied it to him as well. Everyone mentioned that they hope I find my chain. All I know is that it was there minutes before they got there.I would consider having ***** back in my home to do maintenance, but I wouldnt trust anyone else from Western States Home Services in my home again.