ComplaintsforMC Tire Shop
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Complaint Details
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Initial Complaint
09/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was driving from Nogales to Phoenix on 08/30/2022 at about midnight i realized one of my tires was not ok to continue driving I looked for a tire shop open at that time I drove to the location and they charged me $75.00 for a used tire which i was ok with and i even went the extra mile and decided to get the second tire as it was a little bulky My warning light stayed on and i asked the technician why He repplied it was going to go away On my way home my car started to shake a lot I check the tire the following day Their tires were old and weary and then they changed my tires incorrectly My tires are 205 and they replaced one of them for a 215 I didnt drive the car until Saturday again and went to get it checked they advised me that the difference in tire was going to damage my axle in the car I called the tire shop and after not getting anywhere with the person answering the phone i asked for the owner to call me back Another lady called me who sounded the same as the first one as told me to go back to the tire shop to get them change I live in Phoenix they are in Tucson I had to replaced the tires here in Phoenix again and paid 85.00 for each new tire and i was then advised that the sensor on the 215 tire was broken because of the wrong size they gave me an estimate of 120 to replace it which i haven't done yet
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.