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Complaint Details
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Initial Complaint
10/27/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
Transaction 08/30/21 Got paint overspray all over my truck while I was in the shop getting a bed put on it. I’ve been trying for over a month to get them to pay for the parts I could not get the paint off of. he was supposed to pay my body guy and has yet to pay him. I just want to get my truck back to the way it was before I took it to the shop.Business response
09/13/2023
This issue was resolved two years ago. We did not dispute this customers complaint. We were apologetic and paid for his replacement parts and labor. This is old news; I don't understand why I would be getting an email about this two years later. You make one mistake and have to hear about over and over. You have ten thousand happy customers, and nothing ever gets posted.Customer response
09/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
****** *****
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Contact Information
1315 W Miracle Mile
Tucson, AZ 85705-9319
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.