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ComplaintsforAamco Transmission
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Complaint Details
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Initial Complaint
09/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On June 27 2020 I took my 2010 Jeep Wrangler to the Aamco Transmission shop at 120 N. Stone Blvd Ste 200 Tucson AZ 85701. The transmission has stopped shifting as it should and their repair estimate was a rebuild or replacement of the transmission for around $2800. I agreed to the repair, paid the invoice and had my Jeep back in about a week. Two weeks later the torque converter failed. A month later gaskets had to be replaced because it was leaking so much. I moved to KS and coolant lines and another gasket had to be replaced. Right before the warranty was to expire the transmission started shifting so hard I took it back in. The repair was to the internal gear assemblies costing up to $500 that should be under Jake and Luis' warranty. They are telling the KS shop that they only approved the diagnosis of the problem and not the repair and refuse to pay the KS shop for the repairs that were necessary and under warranty. They are trying to circumvent the payment on a technicality.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.