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ComplaintsforDesert Heroes LLC
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Complaint Details
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Initial Complaint
04/12/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Over charged. Cussed out because ***** wouldnt transfer more money in a day. Did not receive all my house goods. Mater bedroom Suite and mattresss, Hope chest, office desk and chair, many items Im unaware of. Property mgmt and my relative said all things were there for pick up. Had to pay an additional company to pick up my appliances. I would never use this company again. Very unprofessional I received three different quotes and the final bid was about $700 less than what he wanted to charge me and I paid him $2000. He ripped me off and in my opinion hes a terrible person to do business with. Consumers beware!Business response
04/20/2024
Hey *** you were a past customers of mine that is why I took on the packing, loading, dump run and putting of you stuff in storage. From the beginning I knew something was off with this job. You got evicted from the condo because you called there staff member meth mouth and they evicted you and would not allow you back on premises. That is why your 90 year old mom and I were packing your house which had dog pee and ****, cigarettes and beer bottles everywhere. We never had a written document because you were not even in **** you were hiding in **********. I had given you an hourly amount based on 1 person or 2 persons. Before I started the job I made sure i got paid because of her track record. The reason stuff got left at the condo is because she was out of money and kept making excuses on why she could not pay me that morning. The money stopped coming so i stopped working period. You told me you did not care about the stuff and leave it there you were done. I did not trust you from the beginning because I thought you were mentally unstable and you proved me to be right. I did the work you payed me for I am sorry I would not allow you to take advantage of me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.