Business ProfileforCFI Academy Inc.

After searching for a place to complete my Multi-Engine Training and *** training for aviation, CFI Academy appealed to me. I signed up with them, paying a $500.00 deposit to secure my spot on January 31st, 2024. Per the contract I also signed, I would pay an addition $14,899.00 in person before starting class. On February 16th 2024, I paid the additional $14,899.00 in person via check. Due to a combination of maintenance issues with the aircraft, weather delays, and administrative issues, I had not received any training after 8 days into their 14 day course. I went to the Chief Instructor, ******, who was also the only instructor certificated for the aircraft in question, to voice my concerns. After a short conversation, he became defensive and decided for me that I would be unable to continue training with CFI Academy, and that I would receive a full refund since I had not completed any training. After asking how to receive this refund, he directed me to their Administrative head, ****.**** and I spoke over text, where he promised me he would send the refund out ASAP. On March 4th 2024, he had informed me the check had been sent. Having not received any check by March 13th, 2024, I texted **** again asking if the check had been sent. He responded that he was sending it out ASAP once again. He has not responded to any further contact attempts.I am seeking a full refund of my $15,399.00 since I had not received any training, and was forced to leave the school. Per the contract signed by me provided by CFI Academy, "Cancellations due to program cancellation by the school will receive a full refund (including the deposit or application fee." Since my program was cancelled by ******, against my wishes of leaving the program, the deposit should also be refunded.