Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sequoia Financial Services has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforSequoia Financial Services

    Collection Systems
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I never singed a contract with Sequoia Financial Services, they didnt send me the original contract like i requested .

      Business response

      08/19/2024

      Sequoia is reporting this account in compliance with the FCRA.  Sequoia is forwarding validating information to the complainant.
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with SEQUOIA FINANCIAL SERVIC. I do not have a contract with SEQUOIA FINANCIAL SERVIC, they did not provide me with the original contract as I requested.

      Business response

      08/14/2024

      Sequoia has forwarded validation to the complainant.
    • Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I am not liable for this debt with ATT, I do not have a contract with Sequioa Financial Service. They have not provided me with the original contract as I requested via registered mail.

      Business response

      08/19/2024

      Sequoia has insufficient information to find an account associated with this complaint.
    • Complaint Type:
      Order Issues
      Status:
      Resolved
      I am not liable for this debt with Just Insure, I do not have a contract with SEQUOIA CONCEPTS INC.,LP, they did not provide me with the original contract as i requested

      Business response

      07/30/2024

      Sequoia has issued a credit bureau deletion for this account.


      Customer response

      07/30/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************
    • Complaint Type:
      Customer Service Issues
      Status:
      Answered
      June 26, 2024 Sequioa Financial Services unlawfully placed a negative credit on my report after the matter has been taking care of with the medical provider. **** is taken care of honored with Cedar Sinai

      Business response

      07/18/2024

      Sequoia has closed the referenced matter.
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with charter communication. I do not have a contract with sequoia financial services credit system

      Business response

      07/16/2024

      sequoia has sent validation to the complainant.
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this debt with SEQUOIA FINANCIAL SERVIC, I do not have a contract with SEQUOIA FINANCIAL SERVIC, they did not provide me with the original contact as I requested them.

      Business response

      07/16/2024

      sequoia has provided validation to the complainant
    • Complaint Type:
      Order Issues
      Status:
      Answered
      I am not liable for this **** with charter communications, I do not have contract with SEQ FIN SVCS, they did not provide me with the original contract as i requested.

      Business response

      07/18/2024

      Sequoia has sent validation to the complainant.
    • Complaint Type:
      Billing Issues
      Status:
      Answered
      I Paid off this account & had it removed later in a dispute. They continue to report my balance as increased by a $1 causing a 10+ point drop in my credit every time they report.

      Business response

      06/11/2024

      Sequoia has sent validation to the complainant.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have signed a payment plan with this company so I can get my license back from suspension, it was over a month now, they've already collected the 1st month payment , but Everytime I call about my license I'm told it's waiting on a notary. The last two times I've called no one has answered. A notary doesn't take 5 weeks.

      Business response

      06/20/2024

      sequoia has forwarded the requested documentation to the complainant.

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.