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            Business ProfileSnuggle-Pedic

            Mattress

            Contact Information

            28505 Canwood St

            Agoura Hills, CA 91301-3207

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            (805) 379-4300

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            28505 Canwood St, Agoura Hills, CA 91301-3207
            BBB File Opened:
            5/11/2021
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Shopping for a mattress? Do your research

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            10/03/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased this mattress from this business 2/2019 and have several ill dealings with this business since my purchase. The biggest issue is this mattress was supposed come with a 10 year and the line was sold to another company. I was told that even though the business was sold they would still be addressing warranty in-house at select-a-bed. I had a component of my mattress fail and inquired about warranty replacement and was then told they were now not handling any warranty claims and contact the new owners. I also contacted the new snuggle pedic with the information provided from select-a-bed and absolutely no further contact has been made. I am very angry that I paid $1200 for this mattress and now have a warranty that is completely useless. I just had to pay $350 to order a replacement component for the mattress because of this deceit. I would help in seeking resolution for this problem, and possibly get reimbursed for the components for what should have been warrantied.
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            Customer Reviews

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