ComplaintsforDickey's Barbecue Pit
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Complaint Details
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Initial Complaint
04/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I placed an order for catering on ********** in the amount of ******** I was called by the business to notify me they were unable to process my order (#XXXXXXXX) due to not having enough meat in their location. The man on the phone stated my order would be refunded. I emailed a complaint on ****** after not receiving a refund. I also called the store twice in February and the lady manager answered and said I would get the refund. I then emailed again on ****** and again on **** and have still NOT had my refund. I attempted to call again this morning only to find that the location ****** they are *********** ******* I have been unable to get anyone from the corporate office to assist in my refund. I can be reached at XXX-XXX-XXXX or XXX-XXX-XXXX
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.