3 Customer Reviews
Review from Joey D
5 stars05/31/2024
One of the best experiences I had. I dropped a single to test it and now keep rolling wit them. They fast to respond and get you as a musician. Any concerns I had were either dealt with or straight up told me not possible and the reason why. Down to Earth G's and the best in my book.
Octiive Response
06/03/2024
Hey big thanks for sharing your feedback! We 100% are musicians just like you and really appreciate when an artist takes the time to share feedback. That's the only way we get better, and of course feels good to get great ones where we can boast about with the team :)Review from Bert E
1 star11/09/2023
#octiive DO NOT GIVE THIS company any money!!They are a total scam!!!What they advertise on their website is not what you get!! They say in their PR BLAST that they send your new release to publications but,DO NOT!!They were supposed to have my pr release out by my release date(after getting my info they requested ONE MONTH ahead of the release. They DID NOT send it out! My new release had no pr prior to announce my record!! I suffered greatly because of this!!All my hard word was lost because of this scam business!I am suing them for damages and will spread the word about OCTIIVE.com doesnt hurt anyone else!!Octiive Response
06/03/2024
Hi there,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience and any inconvenience it may have caused. This is certainly not the standard of service we aim to provide. We are seriously passionate about PR and marketing, and if we didn't meet your standards, let's take a look and maybe try agian!
We take your concerns very seriously and would like to make things right. In addition to addressing your specific issue, we would like to offer you distribution of your next project on us, as a gesture of goodwill. Please reach out to us directly so we can discuss this further and find a resolution that works for you.
Thank you for bringing this to our attention, and we sincerely apologize for any distress or frustration this situation may have caused. We're committed to improving our services and ensuring that all our customers have a positive experience.Review from Francine R.
1 star02/10/2023
This company will only act once you report them, or ask your credit card company to ask them for a refund, other than that nothing. They have a phone number when called only rings, and they place all responsibility on other companies such as Apple Music, Amazon etc. They purposely put your music underneath another artist profile, and then they would say, it's on Amazon now to fix the problem. Other artist(s) are now being paid from my song, the artist themselves aren't even reporting the song as something that belongs to another artist. Take good advice from my personal experience, they will only take your money and run.
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