Business ProfileforSeabreeze Management Company Inc

Seabreeze has been sending late statements to our HOA and changing PO Boxes and account numbers without sufficient notification to the members. December 1st, 2023, we made our normal electronic payment. In January, our statement came 1/4/2024 showing a missed payment for December and added late fees and a higher amount due in January. I quickly called customer service, they made me go back to my bank to get the trace numbers for the payment. I sent the adjusted amount and supplied the trace numbers. Seabreeze said they received the payment and then rejected it due to a bad account number. We have NOT received our funds as of today (2/15/25). Calls and emails, including emails to the management of the company have all lead to the dead end that they want us to repay the money that they received and lost. I've told them that they need to find my money and either apply it or return it to me. Our bank has been helpful, but today we received a letter that Seabreeze wouldn't work with them. At this time, we are trying to set up a conference call with both groups. If the customer service or accounting group at ********************** had any sense, this should have been an easy fix. As it is, I'm stuck with a group of incompetents who don't care about their members. Worst customer service ever. Too bad I have to leave at least one star.