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ComplaintsforThe King of Appliances
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a washer and dryer from this company. They told me they were both Brand New, with minor scratches due to an open box. They were delivered and when I installed them a few days later the dryer was grinding and not working properly. I called the ****, who I was dealing with and she told me to call the owner. I called that number and a man answered who could barely speak English. He told me he would be out in 2 days to look at it. He never showed and when I called **** and the so called owner, neither picked up. I then texted **** and she became very belligerent writing your being impatient and want things done at the snap of the finger. After this she wrote back Ill see you in court.I expect a company that sells an appliances as new should work as new.I have a repair man coming and I expect this company to reimburse me for his time since they didnt come out to fix it.I have all documentation on texts.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.