Customer ReviewsforReborn Cabinets LLC

I am a very unsatisfied customer who paid so much money for a bathroom remodel which took months to complete a simple upgrade, and after 15 months of completion I noticed there were hairline cracks above the shower tiles which they refuse to repair as they claim I had a one-year warranty. I never received or seen a one-year warranty, but I did receive a 25-year warranty on their products. I do not recommend this company. Beware of them!

I put off having my kitchen done knowing there may be extreme stress dealing with contractors and such....but I must share how amazing it was to work with Reborn Cabinets! Every person I dealt with was courteous and professional. They patiently explained the process and helped create an absolutely beautiful "new" kitchen for my small condo. I should have done this sooner. The installation team, ********************************* were complete professionals and always were thoughtful with the *** restrictions (time and work area cleanliness); they worked hard each day and thoroughly cleaned up and stored their equipment to minimize being in the way over night. If I could I would give them 10 stars for outstanding work and commitment to providing quality products. Even though I just resurfaced the cabinets -- it truly is like a brand new kitchen! Thank you, Reborn, for hiring and retaining such great employees.

I am very happy with the bathroom shower remodeling that was performed by Reborn Cabinets. The materials are quality and the installation crew was extremely professional, courteous and efficient. The installers JT and ******* did a great job. From the Salesperson ***************** who did the measurements, and others with the company, all my contacts with the company representative's left me with a feeling that I was going to be well taken care of. GREAT job guys. Thanks everyone.

We are very happy with the bathroom shower remodeling that was performed by Reborn Cabinets. The materials are quality and the installation crew was extreemly courteous, professional and efficient. Installers ****************** and ********** did a great job. From the salesperson, ************ who did the measurements, the project manager and others with the company, all our contacts with the company representatives left us with a feeling that we were going to be well taken care of, and we were. A rear and GREAT job guys!!! Thanks

We are very happy with the kitchen cabinet refacing that was performed by Reborn Cabinets. The materials are quality and the installation crew was professional and efficient. Installers ****, *****, ****** and ***** did a great job. From the salesperson, ***********************, **** who came out to do the measurements, the project manager and others with the company, all our contacts with the company representatives left us with a feeling that we were going to be well taken care of, and we were.

A week before my scheduled install, I had arranged for the technicians to meet me at 11 AM (which I had confirmed with the office) and they arrived at 9am. When I asked the technician what is going to be done he said we will be working on my bathtub, shower and we are reinstalling your original fixtures. My response was not for $34,000, I was told new fixtures. After speaking to the installation team and manager they reviewed my work order. I was upset that they were going to put the original fixtures back in when my contract showed that I ordered matte black fixtures. It took four trips to my house for a bathtub and shower to be install which its still not done correctly and Im not satisfied . The grout is cracked in both bathrooms and the shower in the master bathroom has water leaking out on one edge. I had to buy another shower arm, reattach the shower head and add more caulking at the shower base and they would even install a shower rod in my hall bathroom. I asked to renegotiate the price and they said no. On my County inspection permit, the Countys estimated is $11,300 and Reborn is charging $34,000. I should mention that between the four times they were out, I contacted a construction company to validate my complaint and the contractor offered to write a letter for me if Reborn did not fix those items. Also, 2 weeks prior to the install, The county inspector came out and he wasnt sure why he was there before the work was done. His documents had my address with another clients name. Reborn advertises at ****** and I put in a complaint to ****** for which was closed with a week! I would not recommend this company for residential work, their work seems to be geared toward commercial building bathrooms. Their loan department has contacted me twice and Ive informed them that Im waiting for someone at Reborn to contact me in hopes of renegotiating my price. I informed them that I dont want them back in my house nor their warranty.

Everyone at Reborn did an incredible job, from the sales presentation to the measuring and installation. I am extremely happy with the quality of the cabinet refacing and with the quality of workmanship and labor. Special shoutout to my installers, *************************** and *************************** for the tremendous job. Thanks for the excellent experience Reborn!

The installers, ******* and **** were thorough and professional. Im happy with the final product.

Don't be fooled by the positive reviews. If this company was about customer service, I wouldn't be leaving this horrible review. I first came into contact with Reborn through ****** as I was walking out. When they came to my home for an estimate. I was promised: Increased water pressure, my shower layout will extend around my bathtub to give it a sequencing look, my shower doors would not have to be cleaned with a harsh abrasive like comet or bleach. Well when Reborn claimed the work was done I had NO shower doors at all, No tiling around my bathtub, decreased water pressure and a lot of junk and trash sitting outside my house for over 1 week. it's still there to this day. I paid this company 14 thousand dollars for this scam of a ********** me, if they will do this to me, they will do this to you. A company who believes in great customer service, would not subject there customer to these issues without resolve. I would have been better off getting Pookie and them from the hood to do this work at least I would have had shower doors.

***** and **** did the install. They were very professional and polite. ***** was our salesman did thoroughly explained the options and process. For them, they get 5's. The process of getting the inspection complete has been a little frustrating. There was a miscommunication and misalignment in expectations which has been inconvenient. ************ have followed through well. My only complaint about the installation was that the only barrier plastic put up was between the bathroom and bedroom which wasn't up long and so after 3 days of work we had a layer of "dust" all the main living area of the house and all the flooring, bedding, etc. I was glad I taped the openings of our bathroom cabinets and around the closet doors to minimize the mess. We spent hours on the clean up and mopping.