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ComplaintsforDainty Hooligan
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Complaint Details
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Initial Complaint
09/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made a clothing order. It was delivered to me July 22, 2021 but a couple of the items didnt fit right so on July 26, 2021 I used the prepaid return shipping label they provided and sent the items back to return. Heard nothing, got no refund. I called them on August 11, 2021 and the lady I spoke to said by tracking my package through the return label she was able to see that my package is sitting in their warehouse and told me shed get to it the next day, being August 12th. More time went by, it is now September 9, 2021 and I STILL havent received a refund. Ive called weekly, sent emails and messages through their ******** page and still, absolutely NOTHING. Its $71 Im out now, because I dont have the clothing items (two dresses) nor the refund. The customer service is the worst I have ever encountered. They never answer their phone or respond to emails. Ive only spoken on the phone with somebody twice (once not about this matter) and only ever received one email from them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.