ComplaintsforHarrison Glenn & Associates
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Complaint Details
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Initial Complaint
08/17/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We were using them for insurance. The policy was for 6 months with the 6th month being free since we would be paying an upfront fee for the first month. The 6th month came around and were notified our policy would be cancelled. This was because the company was trying to charge our account for the renewal in the 6th month; nullifying the free 6th month. Because of this, I was charged a fee to my account and I will now have it on my record that I did not make a payment to my policy as well as a cancellation from an insurance company. This will reflect poorly on my history in the future. There was no correspondence stating this would happen.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.