ComplaintsforS. Preston Art + Design
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Complaint Details
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Initial Complaint
07/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
In June I ordered a poster of bugs bunny blowing bubble in NYMets uniform. Was sent poster of bugs bunny in NYYankees uniform. Trying to get exchange but no one answers email or chat with us feature on website. Didn't answer phone either. Since they made mistake I shouldn't have to pay to send it backBusiness response
07/21/2022
Strange, as I searched through our emails and we do not have any communications about this. If the customer can please email me directly through my website or through ******************************************************* I can easily resolve the issue.Customer response
07/21/2022
Went through Fanatics website for refund. You were of no help. Your chat with us on website is a joke if nobody monitors it. Horrible way to do business
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.