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          Find a Location

          Pacific Specialty Insurance Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfilePacific Specialty Insurance Company

            Insurance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5515 E La Palma Ave Ste 150

            Anaheim, CA 92807-2130

            Visit Website
            (800) 303-5000

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Pacific Specialty Insurance Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5515 E La Palma Ave Ste 150, Anaheim, CA 92807-2130
              BBB File Opened:
              3/7/2008
              Years in Business:
              36
              Business Started:
              4/18/1988
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • McGraw Insurance Services LP
              Business Management
              • Mr. Andrew Childs, VP Procurement and Retention
              Contact Information

              Customer Contact

              • Mr. Andrew Childs, VP Procurement and Retention
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Insurance companies

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/06/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              The company sent me a letter stating they are cancelling my policy due to "too many similar claims in a short period of time"I filed a claim in May 2024 for water damage from a roof leak. They sent an inspector that barely looked at the damage. They never looked in the attic where there was damage, sent me a check for $300 only(I pay more yearly for insurance plus their deductible($1000), and now they are canceling my policy. So who is really hurting here? They are certainly not. The claim I filed previously was back in May of 2019. That is a 5 year difference. So basically I am forced to buy insurance for purchasing a home but yet I cannot use it or be cancelled. This is not right and not fair to the people.
              Read More
              Read 36 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              SHARAREH O

              07/22/2024

              Zero Star would describe this business. After one year back and fouth and providing at least ********* dollars receive and pictures, police report about the robbery , they sent a check for ********. I will never trust this business if they charge me thousands of dollars for my home and later would not cover the damages. . I ask myself is t worth it to have insurance at all?I had the same experience as previous rates and I had been in the game of back and fourth and voice mail without returned call and here I am left with anger and disapointed that the Pacific Specialty insurance Company takes your money and never supports you
              Read 8 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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