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ComplaintsforDedstawk Collectibles
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 25, 2022 I placed an order through Dedstawk Collectibles for $37.24. The item was never received, never even shipped. I emailed the company regarding this and received no response. The website still looks to be active. Their linked Instagram is non-existent.Initial Complaint
10/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
on 12/18/2023 at 10:23 a.m., Ordered a Funko POP - Marine Dress Blues. It was out of stock as per website listed. Signed up to get notified when it will be available again. Debit card was charged as a prepaid for the item. Today 10/24/2023, have tried contacting them regarding status of order since nothing has been received and tried to email to links provided but they were nonexistent.i currently have no way of contacting themInitial Complaint
08/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered from Dedstawk on May 26, 2023 in which I bought $45.83 of funko pops from their site. I emailed them once on July 12th and on July 21st requesting my money back as they had not given me any updates on the product they were supposed to send me. I gave a week between emails to allow for enough time to get back to me. They have not gotten back to any of my emails requesting a refund. My order number is #**** but they have yet to give me a tracking number.Business response
09/07/2023
Hello! The Funko Pop!s you ordered are currently on backorder with Funko and we are just waiting on them. As you know, ***** doesnt have the best track record on releasing their products so we apologize for the delay and have resolved this matter. Thank you again for your patience and understanding.Customer response
09/14/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find this case to be closed.
Regards,
*****************************
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.