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ComplaintsforVogue Cycling
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Complaint Details
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Initial Complaint
04/13/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a cycling Jersey from Vogue Cycling. When I rec'd the confirmation email, I noticed I accidently ordered 2 jerseys (same color and size) my mistake. I reached out to Vogue cycling immediately. They shipped 1 jersey and I rec'd it, the other was back stocked. I immediately reached out to them again and told them the 2nd jersey was ordered in error. They shipped it to me. I then went on to their website and they accept returns with trackable postage. I returned the 2nd jersey back to them and confirmed they rec'd it. I reached out to them for the $80 credit. They said they would get back to me. I have reached out to them several times and now, I have paid $160 for 1 jersey in my possession. Please help me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.