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ComplaintsforQSee
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/02/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
These people are crooks. They sell security camera items and then close up shop, and then they create a new busness, even using the same name! *******************************************************************************************************************************!Initial Complaint
09/29/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Q-see offered a lifetime support, and they shut down the company then opened up again claiming that they will no longer support the older equipment. They shutdown the myq-see.com remote server that handled remote viewing , rendering many surveillance boxes useless for remote viewing. They should replace my QT5516 box with one that works on their system. I paid almost $1000 for this 16 Camera system that now its useless for security. Please ask them to send me a new system or a refund. even 8 cameras is better than 16 not working ones. Please understand , the system didn't break, Q-see stopped maintaining the **** server. Thats against what they claimed in saying lifetime support see in their ******* video ************************************************Initial Complaint
07/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a set of QSEE cameras but they don't work anymore and I cannot find the business anywhere.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.