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ComplaintsforARCO - AM PM
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
To whom it may concernI had my car washed at:ARCO - AM PM at ********************* In the ***************************** ***************** ************ on 4/22/23.When suddenly, my car became trapped in there car wash while water began gushing in my car. Then suddenly, I noticed the car behind me was backing out. I realized they saw what was happening to my car (they are my witness). I tried moving my car forward just a bit to get out of the grips of the two huge mechanical wipers. Then suddenly these huge mechanical wipers ripped off the drivers side mirror of my car. My car does not have the fold back mirrors, which they said their sign displays. Ive been going to this car wash for years. However, *** not received reimbursement for the damages to my car. I have sent the company paid receipts at their request, pictures of my car, and an estimate of work which still needs to be completed. Im hoping you can help resolve this situation. Now theyre refusing to return my calls or emails regarding my reimbursement. Total owed me is: $919.78. Sincerely,****************************** ********************************************************** **************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.