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Find a Location

US Bank has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • US Bank

      19201 Bear Valley Rd Apple Valley, CA 92308

    Business ProfileforUS Bank

    Bank

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    19201 Bear Valley Rd, Apple Valley, CA 92308
    BBB File Opened:
    6/5/2024

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Richard F

    1 star

    07/09/2024

    NEVER RECEIVED PROMISED PROMOTION $350. This business does not live up to its promises!!!They make promises about puting $5000 in the bank account to receive $350. After which I did so all of a sudden after 5months they are making up excuses that there is a one day discrepancy. ** started In March Immediately I talk to a manager in March that promised me on a recorded line That ll criteria t receive ******************************************* there and we will have no problem receiving the $350. Manager said call back end of May if I do not receive it. Not trusting this I called back in April and asked are you guys positive that I will receive those the manager (*******) on recorded line said yes no problem as they said call back end of May if you do not receive it it will be no problem we will honor this. I Called back end of May to talk to a new manager on a recorded line again manager stated OK we see that you will receive the promotion no problem we just need at least 60 more days to process funds for you. So now in June I talk to a new manager (*****) on recorded line Who once again said she agrees everything has been made she sees the discrepancy and she will file the paperwork for them to listen to the phone call. Manager ***** Found the phone calls And listen to the messages of (3)three different managers Promising me throughout the five months that everything is OK leave my money in there we will receive the $350. For me to just wait till she files the right paperwork through the right channels. Now end of June I called back to talk to the same manager said OK she filed more paperwork for them to get to the USBank assurance team and they will get back to me. I talked to ****** on July 5th said to wait 15 more days and hes going to file the paperwork and we should be getting word. So today on July 8 I talk to another representative that told me that they decided they are not going to pay all the $350. This is after five months. BE VERY CAREFUL BAD BUS

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