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            Business ProfileAmerican Modified

            Online Retailer

            Contact Information

            11715 Clarks St

            Arcadia, CA 91006

            Get Directions
            Visit Website
            (909) 287-1288

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            11715 Clarks St, Arcadia, CA 91006
            BBB File Opened:
            9/4/2018
            Years in Business:
            6
            Business Started:
            2/21/2018
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/13/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            This company is ******** They did not pick up the phone they answer emails with nice Reponses but never satisfy your problem. I have been trying for months to rectify a problem with a missing item on a product i ordered a LED light from a rear diffuser LED was missing and i tried calling or emailing and they answer with its on its way its been a month and i never received it. Its like pulling teeth on something that i paid for and never received. You can check BBB on this **************** you don't have to take my word for it check all reviews this company ***** .... BUYER BEWARE
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            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Alexander S

            05/09/2023

            This Company is horrible they are hard to contact they never pick up there phone. They don't answer emails.. Had a Diffuser for a ************************************************ the box and it was missing LED light called them asking for a replacement. I get this and nothing i have been emailing them and leaving messages and nothing they went blank ****** (AMERICAN MODIFIED)May 2, 2023, 12:34 PDT Hi Guys just checking to see what's the status on my Led light that is missing from my box.Hello Thank you for bringing this matter to our attention. We apologize for the inconvenience caused by the missing LED in your delivered product and the damage to the box. We are committed to ensuring that our customers receive the best possible shopping experience with us and we want to resolve this issue for you as soon as possible. To assist us with processing your replacement LED and sending it to you promptly, could you please confirm the shipping address on your account? The address listed for this order , but we want to ensure that we have the correct information to avoid any further delivery issues. Furthermore, please be informed that we will need to initiate a return process for the damaged product. Kindly let us know if you would like us to send you a replacement product or if you prefer to receive a refund for your purchase. We value your satisfaction and would like to make this right for you. Please reply to this email with the requested information, and we will take care of the rest. Thank you for your cooperation and patience. We look forward to resolving this issue for you as soon as possible. Best regards, ****** American Modified
            Read 1 More Customer Review

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            BBB of Los Angeles & Silicon Valley

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