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Find a Location

SweetHome has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SweetHome

      118 Goldring Road Arcadia, CA 91006

    • SweetHome

      2510 Main Street, Suite G Los Lunas, NM 87031

    Business ProfileforSweetHome

    Online Shopping
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    SweetHome has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SweetHome

        118 Goldring Road Arcadia, CA 91006

      • SweetHome

        2510 Main Street, Suite G Los Lunas, NM 87031

      Location of This Business
      118 Goldring Road, Arcadia, CA 91006
      BBB File Opened:
      4/22/2022
      Years in Business:
      4
      Business Started:
      7/17/2020
      Alternate Business Name
      • SweetHome247

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/17/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I had purchased a shower head set from their website on July 12th 2023. I paid $698.99 for the product. Months later the LED lights stopped working and I had emailed them about the problem. I got a reply asking to send a video of the issue, which I did. More than a week went by without a response. I had followed up multiple times with no response. This has been going on for over a month now. Recently the control valve is making a high pitch continuous noise in on and off position. I emailed a video with that issue also, to which I got no reply. I called their number multiple times, nobody answering. I would like to have this product repaired or replaced, so I can have a functioning system. If they cant, then a refund would be sufficient.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle R

      1 star

      05/11/2024

      I'm disappointed in the lack of customer service for the Kids' kitchen tower that I purchased. As a busy mom it took me a month to open and build the tower and upon opening the box there was a damaged piece of wood. I contacted the company and they told me the window passed and I could purchase another piece to properly and securely build my tower. The product also has a warranty claim per the website and when I reached out about that I was told that I did not qualify. Considering how cheaply these products are made and how a previous version I purchased two years ago already started to chip and peel paint I should have known better and not purchased another item from the company. Save your money and time and buy from any other company!

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